Shipping & Returns

Shipping and Returns Policy

Shipping:

• In-stock items: Orders for in-stock items will be processed and shipped within 3-4 working days from the date of purchase.
• Pre-order items: Orders containing pre-order items will be shipped once the items are dyed, but always by the deadline specified in the listing.

Delivery Timeframe:

• Delivery times may vary depending on the shipping method chosen at checkout and the destination of the package. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

Returns:

• We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we accept returns within 14 days of delivery.
• To initiate a return, please contact us with your order details and reason for return. We will provide you with instructions on how to proceed.
• Returned items must be unused, in the same condition as received, and in their original packaging.
• Customers are responsible for the cost of return shipping, unless the return is due to an error on our part (e.g., incorrect item shipped, damaged or defective product). If the return is due to our error, we will provide a prepaid return label for your convenience.
• Once we receive and inspect the returned item(s), we will process your refund within 3-5 business days. Refunds will be issued to the original payment method used for the purchase. The refund will only be for the item you're returning, not shipping costs.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately with photos of the damage or defect. We will work with you to resolve the issue as quickly as possible, whether through a replacement, exchange, or refund.

Contact Us:

• If you have any questions or concerns about our Shipping and Returns Policy, please don't hesitate to contact us. You can reach us through our contact form on the website.

Policy Updates:

• We reserve the right to update our Shipping and Returns Policy at any time without prior notice. Please review this policy periodically for any changes.